Customers For Life
- Equipment & Technology
- July 23, 2025
I have instructed indoor tanning certification courses for many years – some of you may have been in one of my classes. I love spreading the “good word” about controlled,
READ MOREWhile a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the true mark of an exemplary user experience. Consider the pace
READ MOREMost of us know motels aren’t hotels, a haircut isn’t cosmetic surgery and wild animals don’t follow a viewing schedule. So, how does the minority conclude otherwise? The answers are
READ MOREHappy New Year! As we stride confidently into 2024, it hardly seems possible that almost a quarter of a century has passed since we were allegedly on the cusp of
READ MOREDear Readers, I’ve always been a “glass half-full” kind of guy – I’d say I got that from my dear mother. But it’s no secret that over the last couple
READ MOREIt can be said that “success occurs when preparation meets opportunity.” When it comes to emergency procedures at your business, truer words can not be spoken. Salon owners invest so
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