Customers For Life
- Equipment & Technology
- July 23, 2025
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Manage your certification & training.
Manage your certification & training.
For most of us, getting feedback from someone – especially negative feedback – is difficult. Oftentimes, we immediately get defensive and, with our blood beginning to boil, it can be
READ MORE1. What’s something people would never guess about you? If I had to pick one thing that would surprise people about me, it would be that I have one heck
READ MORESometimes, when you are least expecting it, the sun shines down on us in a most unexpected way. In recent months, there has been a revived pressure on our industry
READ MOREDear Readers, As I write this letter, I’m filled with optimism for our industry’s future. It’s a privilege to be part of this evolving journey as we continue to learn,
READ MOREAfter taking a break from salon tanning during the summer, one of your loyal customers enters your salon on a cool, early fall day – she’s ready and primed to
READ MOREWhile a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the true mark of an exemplary user experience. Consider the pace
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