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  • The Interview: What to Ask a Candidate0

    • Business Operations
    • February 1, 2023

    At this time of year, we are getting ready to gear up for the busy season and for most salon operators, this means hiring more staff. A question I am

    READ MORE
  • 5 Must-Haves In Digital Consumer Experiences:
    Adding What Consumers Want
    0

    • Business Operations
    • February 1, 2023

    A not so surprising fact according to HubSpot: 65 percent of consumers state that the experience they encounter on a website is a “very important” factor in recommending a brand.

    READ MORE
  • 7 Questions With… Donna Evans
    Sales Manager, Four Seasons
    0

    • Business Operations
    • February 1, 2023

    1. When you were a kid, what did you want to grow up to be? When I was a little girl, I wanted to be a hairdresser – my aunts

    READ MORE
  • 2023, Here We Come0

    • Business Operations
    • January 3, 2023

    A festive season is often incomplete without a few dramas one way or another, so I trust yours was eventful – for all the right reasons. And now, we find

    READ MORE
  • From the Publisher January 2023:
    Happy New Year!
    0

    • Business Operations
    • January 3, 2023

    Dear Readers, Well, I closed out 2022 by fighting a fourth round with “that virus” … What doesn’t kill us makes us stronger, right? As we head into 2023, the

    READ MORE
  • Leaders: Ready for a Bold Answer to Service Fatigue?
    3 Ways to Avoid the Epidemic of Quiet Quitting
    0

    • Business Operations
    • January 3, 2023

    Everyone’s heard of it by now: “quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather, opting to no

    READ MORE
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  • Most Read
  • Commented
  • How to Keep Your Customers Stampeding Into Your Salon
    • Business Operations
    • July 1, 2012
  • Heartland Presents - The Hidden Dangers of Skipping Certification Every Salon Owner Must Know
    • Business Operations
    • March 12, 2026
  • First Impressions Last
    • Business Operations
    • October 2, 2017
  • Lights, Camera, Action!
    • Business Operations
    • July 1, 2012
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    Latest Posts

    • Training Trilogy Part 3: Mastering the Art of Hiring & Retaining Salon Staff
      Training Trilogy Part 3: Mastering the Art of Hiring & Retaining Salon Staff
      • Business Operations
      • May 4, 2026
    • Heartland Presents – The Hidden Dangers of Skipping Certification Every Salon Owner Must Know
      Heartland Presents - The Hidden Dangers of Skipping Certification Every Salon Owner Must Know
      • Business Operations
      • March 12, 2026
    • The Energy Exchange: Sales Attitude and Paycheck Correlation
      • Business Operations
      • July 23, 2025
    • Salon Profitability Starts Here: Operating Cost Calculator
      • Business Operations
      • July 23, 2025

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